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Frequently Asked Question

Is email included with WordPress hosting?

Absolutely! Free email hosting is included with all Pinkerbee hosting plans. You can create unlimited email addresses @yourdomain.com for a professional, branded look. 

What are the advantages of WordPress hosting over shared?

Our managed WordPress hosting bring a new level of performance and security to your website.  Our server environment was designed with WordPress in mind. This means you enjoy faster page  times,  a higher level of protection against WordPress-specific attacks. This speed optimization can boost rankings on Google as well as improve SEO.

Will you transfer my site?

Sure! We will transfer 1, 2, or 3 existing WordPress sites over to our platform – for FREE. All of your content will be safely moved over so you don’t experience any interruption or downtime during the migration process.

HOW CAN I HAVE MY SITE USE HTTPS (SSL)?

Great news, Cloudflare Free SSL certificate is now included and enabled on our hosting solutions.

Is the Pinkerbee version different from others?

No. Pinkerbee WordPress version does not differ from the version that can be found on the official WordPress site. 

By choosing Pinkerbee as your provider, you will automatically start with the newest version of the software and your WordPress will receive automatic updates to ensure it is up to date at all times. Additionally, Pinkerbee customers benefit a service including support for any questions or problems  high-speed servers and high-tech security. 

Are the files legal?

Yes, all themes, plugins, add-ons, and WooCommerce extensions that are distributed by our repository are 100% open-source with the GNU GPL.

What is GPL?

GPL is the abbreviated version of “General Public License.” WordPress is open-source software released under the GNU General Public License (GPL). It was created by forking another GPL-licensed project; almost all the top plugin, theme, add-on, and extension developers follow GPL. At Pinkerbee, we provide files that are fully licensed under the GNU GPL, just like WordPress.

Do you offer technical support for themes, plugins, and WooCommerce extensions?

Due to the nature of our repository, we offer basic support for themes, plugins, or WooCommerce extensions. If you require technical advance assistance for these tools, then we suggest that you purchase a license from the original developer or vendor.

Are these genuine products

Yes, all of our products are 100%authentic. If we feature a product on our website, then we have an active subscription to that product’s author(s). We download from the product from them and redistribute to you. These downloads are not altered in any way.

Does Pinkerbee provide license keys

We do not provide, lease, release, or resell license keys. All the products offered on this website are licensed under the GNU General Public License (GPL). You do not need license keys to use your projects, regardless of how many products need.
License keys are only required if you want to receive automatic  support from the author of a plugin or theme.

Can I cancel my subscription anytime?

Of course. You are never locked into anything. You can cancel your subscription by logging into the member’s area and visiting the subscriptions link. If you run into any problems, let us know, and we will be happy to help you cancel your subscription.

Can I get a refund?

Yes. We offer a 30-day money back guarantee with no questions asked.

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